HER Home Design Shipping Policy

Shipping destinations:

• We ship in the United States, only.

Shipping times:

• Local orders take 7-10 business business days to be delivered to you and we ship within 3-5 business days.
• Shipping time might vary depending on location, shipment method and other factors.
• Once your order ships, you'll be emailed a notification with a tracking link so you know when to expect delivery.
  

Shipping cost:

• Orders over $250 will have free shipping.
• All other orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

HER Home Design Returns and Refunds Policy

Your 100% satisfaction is important for us. We offer a 3-day Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 3-day Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email info@herhomedesign.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

HER Home Design Orders

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3-5 business days.

Our support team is always happy to guide you at any step!